Crypto Exchange BitMEX refunds traders with a total of 40.3BTC after facing two DDoS attacks

The cryptocurrency exchange and derivative platform, BitMEX remained closed for some days due to the hardware issues. Now BitMEX explains that the crypto exchange was offline because it faced two distributed denial-of-service (DDoS) attacks. However, BitMEX refunded traders whose accounts were affected during the attack.

BitMEX discovers two DDoS attacks

BitMEX CEO Arthur Hayes says in a blog post published on 17th March that the team of BitMEX had been trying to find out the problem and with their efforts, they have discovered two DDoS attacks that hit the crypto exchange respectively at 02:16 UTC and 12:56 UTC on March 13.

According to the BitMEX CEO, there was a lodged botnet in the system that started these attacks. However, while assuring the users, Arthur Hayes says that users’ personal data and information is safe and secure.

Traders were refunded

These attacks had affected around 156 accounts as the BitMEX team claimed. According to the post, the crypto exchange has refunded these traders with a total of 40.3 BTC. As the post reads:

The BitMEX team identified 156 accounts for which Last Price stops were clearly erroneously triggered on ETHUSD, caused by the unintended late processing of market orders during the first downtime at 02:16 UTC. For each stop that triggered erroneously during this period, BitMEX calculated the delta to the printed Index Price and refunded the user. A total of 40.297 XBT was refunded.

Is BitMEX responsible for the Bitcoin Price Crash?

Some people believe that the crypto exchange BitMEX is responsible for the Bitcoin price crash that occurred on 13th March. A Twitter user asserted in a tweet that everyone wants to know about whether BitMEX is responsible for that price crash or not.

We have identified the root cause of two DDoS attacks at 02:16 UTC and 12:56 UTC, 13 March 2020. For a full account of what happened and how we are responding, please refer to our blog: https://t.co/RS7YtX1xOD

— BitMEX (@BitMEXdotcom) March 17, 2020

This is what Arthur Hayes said in his response to this question:

We operate a fair and efficient platform. Trading downtime degrades the experience for all customers and reduces our stature in the market. It would be against our own interests to fabricate downtime.